General Terms and Conditions

§1 Scope and Subject Matter

These GTC apply to all contracts concluded between the Provider and the Customer regarding the use of the Coopsaas software-as-a-service platform ("Platform").

The Platform provides tools for corporate innovation scouting, including startup discovery, evaluation, collaboration, and pipeline management. The specific scope of services depends on the subscription plan selected by the Customer.

Deviating, conflicting, or supplementary terms and conditions of the Customer shall not form part of the contract unless the Provider expressly agrees to their inclusion in writing.

§2 Services Provided

The Provider makes the Platform available to the Customer as a software-as-a-service solution via the internet. The functional scope of the Platform is determined by the subscription plan in effect at the time of use.

The Provider reserves the right to develop the Platform further, adapt it to technical or legal changes, and modify or discontinue individual features, provided this does not unreasonably impair the essential functions agreed upon with the Customer.

The Provider may offer additional services (e.g., onboarding, scouting support) separately. Such services are subject to individual agreements.

§3 Registration and User Account

Use of the Platform requires registration. The Customer must provide accurate, complete, and up-to-date information during registration and keep this information current throughout the contractual relationship.

Access credentials (username and password) are personal and may not be shared with third parties. The Customer is responsible for all activities carried out under their account and must notify the Provider immediately of any suspected unauthorised access.

The Provider is entitled to block or delete user accounts that violate these GTC or applicable law, after giving reasonable prior notice where feasible.

§4 Subscription Plans and Payment

The Platform is offered under various subscription plans as described on the pricing page. The applicable fees, billing periods, and included features are set out in the plan selected by the Customer at the time of conclusion of the contract.

Fees are due in advance for each billing period and are payable by the means specified during checkout. All prices are stated in euros and exclusive of applicable VAT unless otherwise indicated.

In the event of late payment, the Provider reserves the right to suspend access to the Platform until outstanding amounts are settled. The statutory right to claim interest on arrears is not affected.

Annual plans are billed in full at the start of each annual period. Monthly plans are billed at the start of each monthly period. The Provider may adjust prices with at least 30 days' written notice before the start of the next billing period.

§5 Rights of Use

Subject to timely payment and compliance with these GTC, the Provider grants the Customer a non-exclusive, non-transferable, revocable right to access and use the Platform for the Customer's internal business purposes during the subscription term.

The Customer may not sublicense, sell, resell, transfer, assign, or otherwise exploit the Platform or access thereto for the benefit of third parties without the Provider's prior written consent.

Reverse engineering, decompilation, or disassembly of the Platform or any part thereof is prohibited to the extent permitted by applicable law.

§6 Customer Obligations and Acceptable Use

The Customer shall use the Platform only for lawful purposes and in accordance with these GTC. In particular, the Customer must not use the Platform to store, transmit, or process data that infringes third-party rights, is unlawful, harmful, or violates applicable data protection law.

The Customer is responsible for ensuring that all users granted access under the Customer's account comply with these GTC. The Customer shall take reasonable technical and organisational measures to prevent unauthorised access to the Platform.

The Customer must not engage in actions that could impair the performance, integrity, or availability of the Platform, including but not limited to automated scraping, flooding, or circumventing security measures.

§7 Data Protection

The Provider processes personal data in accordance with applicable data protection law. The Provider's Privacy Policy, available at coopsaas.com, provides detailed information about the nature, scope, and purpose of data processing.

Where the Provider processes personal data on behalf of the Customer (e.g., data about startup contacts entered by the Customer), the parties shall conclude a data processing agreement (DPA) as required by applicable law.

The Platform is hosted on servers located within the European Union. The Provider will not transfer personal data to third countries without an appropriate legal basis under applicable law.

§8 Availability and Service Levels

The Provider endeavours to make the Platform available 24 hours a day, 7 days a week, subject to scheduled maintenance windows and circumstances beyond the Provider's control.

Scheduled maintenance will be communicated to the Customer in advance where practicable. The Provider does not guarantee uninterrupted or error-free operation of the Platform.

In the event of significant service disruptions, the Provider will make reasonable efforts to restore service promptly and keep the Customer informed of the status and estimated resolution time.

§9 Intellectual Property

All intellectual property rights in the Platform, including software, interfaces, documentation, trademarks, and content created by the Provider, remain exclusively with the Provider or its licensors.

The Customer retains all rights to data and content uploaded or created by the Customer within the Platform ("Customer Data"). The Customer grants the Provider a non-exclusive, royalty-free licence to process Customer Data solely to the extent necessary to provide the contracted services.

Upon termination of the contract, the Provider will make Customer Data available for export for a period of 30 days, after which it will be deleted in accordance with the Provider's data retention policy.

§10 Limitation of Liability

The Provider is fully liable for damages resulting from injury to life, body, or health caused by the Provider's negligence, as well as for damages caused by the Provider's wilful misconduct or gross negligence, and for liability under the Product Liability Act.

For simple negligence, the Provider's liability is limited to damages for breach of a material contractual obligation (cardinal obligation). In such cases, liability is capped at the total fees paid by the Customer in the 12 months preceding the event giving rise to liability.

The Provider is not liable for lost profits, indirect damages, or consequential losses, except in cases of wilful misconduct or gross negligence. The Provider is not liable for the accuracy, completeness, or currentness of third-party startup data accessible through the Platform.

§11 Term and Termination

The contract is concluded for the period corresponding to the selected subscription plan (monthly or annual). It renews automatically at the end of each subscription period unless cancelled by either party before the renewal date.

Monthly subscriptions may be cancelled with effect from the end of the current monthly period. Annual subscriptions may be cancelled with effect from the end of the current annual period. Cancellation must be made through the account settings or by written notice to the Provider.

The right of either party to terminate for cause (außerordentliche Kündigung) remains unaffected. The Provider may terminate for cause immediately if the Customer materially breaches these GTC and fails to remedy the breach within 14 days of written notice.

Upon termination, the Customer's right to access the Platform ceases. The Provider will retain Customer Data for 30 days after termination to allow export, after which it will be deleted.

§12 Final Provisions

These GTC and the contractual relationship between the parties are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

For Customers who are merchants (Kaufleute), legal entities under public law, or special funds under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with these GTC is Berlin, Germany.

If any provision of these GTC is or becomes invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic intent of the original.

The Provider reserves the right to amend these GTC. The Customer will be notified of any changes at least 30 days before they take effect. If the Customer does not object within this period, the amended GTC are deemed accepted. The Provider will draw the Customer's attention to this consequence in the notification.

These GTC were last updated in June 2026.